Please read the policies below and check this box to agree.

 

Things to Know Before Your Appointment

 

Appointments

Services are by appointment only. As I am the only nail artist, I cannot accommodate walk-ins. Appointments need to be made at least 24 hours in advance and will require a booking fee (see below).

 

Booking Fee

A non-refundable booking fee of $15 will be required when scheduling an appointment. This fee is to reserve your spot in the appointment book and will be credited to your total when your appointment is complete. In the case of rescheduling or cancellations, a new booking fee will be required to reserve a new spot. Booking fees do not apply to repair appointments.

 

Cancellations & Rescheduling

If I need to reschedule your appointment less than 24 hours before your appointment time (ie. if I get sick), your booking fee will be rolled over to the new appointment and you’ll receive 15% off.

 

Late Arrivals & No-Shows

Please arrive promptly. I want you to be able to enjoy the full time allotted for your appointment. I know hiccups can be inevitable, so I do try my best to accommodate late arrivals. But because I work by appointment only, arriving more than 15 minutes late could result in an abbreviated service or the service needing to be rescheduled and a new booking fee being paid.

 

Age Requirements

I cannot perform any gel services on anyone 14 years of age or younger. Because their nails are very delicate and more oily than adult nails, gel services will not adhere properly and can be more prone to causing damage to their natural nails. I do offer manicures and pedicures with regular, air-dry polish for clients of this age and under.

 

Nail & Skin Conditions

I cannot perform services on hands or feet that have any type of infection or inflammation, whether it be from just an angry hangnail or a bigger injury. If you arrive at your appointment with any type of infection or wound in the area to be serviced, I will not be able to carry out the appointment. If you are unsure, please message me with a picture of the affected area so I can make an assessment.

I’m unable to treat nails or skin that are affected by any type of contagious condition including athlete’s foot, ringworm, nail fungus, and warts. Please talk to your doctor if you are unsure of a particular condition.

 

Children in the Studio

It is preferable that children not be brought to the appointment. I want to be able to provide a relaxing atmosphere and uninterrupted service. Also keep in mind there are chemicals, sharp tools, and expensive equipment in the studio. If children must accompany you to your appointment, they will not be permitted to sit on your lap as it affects my ability to provide quality service.

 

Things to Know at Your Appointment

 

No-Tipping Policy

My intention for my studio is to create a soothing and relaxing environment for my guests. To contribute to this experience, I’ve implemented a no-tipping policy. I’ve aligned my service pricing accordingly, and I want to assure you that I do not expect gratuities. If you enjoy your visit and know someone else that would, referrals in place of tips would be much appreciated.

 

Silent Appointment Option

As an introverted person myself, I understand that sometimes moment of quiet is needed. I want to make my clients as comfortable as possible so I offer an option for a silent appointment. “Silent” can mean whatever you’d like it to mean.

Would you like soft, soothing background music and no chatting?

Maybe you’d prefer a rain ambiance or forest sounds instead.

Perhaps you’re looking for a completely silent appointment with no sounds or talking.

You’re even welcome to wear headphones if you’d like. And if it makes you more comfortable, I can wear mine too.

Just let me know you’d prefer a silent appointment when scheduling, or even at your appointment, and I’ll be more than happy to accommodate your request.

 

Service Guarantee

Because time and supplies have been utilized during services provided, no refunds will be given. However, if a service breakdown (ie. an issue not caused by the client) occurs within the first 7 days, please contact me with a photo of the issue and I will schedule a time for you to come in for a free repair. After the first 7 days, the repair will be subject to the repair fee plus any required nail art.

Gel polish manicures and enhancement infills are strongly recommended at no more than 3 weeks to maintain healthy nails and avoid breakages. If an infill is beyond the recommended 3 weeks, any repairs that need to be done will be subject to the repair fee. If an infill is within the recommended 3 weeks, any repairs will be free.

 

Payment

Payment is due at the time of service. Accepted forms of payment are PayPal, CashApp, debit/credit card through Square, or cash.

 

Right to Refuse Service

I reserve the right to refuse service to anyone demonstrating inappropriate behavior or making unreasonable requests.

 

Gift Certificates

– Copies will not be accepted. The original must be provided.

– They are transferable, but please contact me to make the transfer.

– Please contact me in case of lost gift certificates.

– All gift certificates are non-refundable.

– They are not redeemable for cash.

– They are valid for all services available.